COVID-19 Health & Safety Protocol

We are committed to ensuring the health and safety of our members, visitors, and staff. All visitors and staff must wear a face mask while inside the museum, temperature checks will be administered prior to entering the building, and a safe social distance of 6 feet between parties must be maintained. Below is a full list of all protocols that have been implemented to make the museum safe and enjoyable for everyone.

Ticketing and Entry

  • The number of visitors in the museum is limited to 50% of our normal capacity per New York City and New York State guidelines.

  • Timed-entry tickets are required for all visitors. We recommend making reservations in advance to select your preferred time slot.

  • Tickets can be purchased online and in-person at the museum.

  • No cash will be accepted for any purchases made at the museum – all transactions are made via contactless payment using credit and debit cards only.

  • Private tours and personal shopping appointments are available. Please contact Fotografiska here to book or learn more.

  • Groups larger than 10 people are welcome to visit the museum by appointment. For more information please visit our Groups page.

  • The museum is open Monday through Sunday, 9am to 9pm.

Hygiene and Safety for Visitors and Staff

  • All visitors and staff must wear a face mask at all times.

  • All visitors and staff must maintain a safe social distance of 6 feet at all times.

  • Temperature checks will be administered prior to entering the building.

  • Complimentary hand sanitizer is available throughout the building.

  • Common surfaces will be cleaned and sanitized throughout the day in addition to deep cleaning after museum hours.

What to Expect During Your Visit

  • Use the dedicated one-way entrance on Park Avenue South to enter the museum and one-way exit at 22nd Street side door when leaving.

  • High touch surfaces will be cleaned and sanitized throughout the day.

  • Plexiglass shields are installed at the Front Desk for the safety of staff and visitors.

Make it a Healthy Visit

If you or anyone you have been in close contact with has, or had, cold or flu-like symptoms, please reschedule your visit to the museum until everyone has completed a medically-recommended quarantine period.

All visitors should comply with the latest CDC and government recommendations related to COVID-19.

Email hello.ny@fotografiska.com to reschedule your visit if needed, or with any questions about the museum’s COVID-19 Health and Safety protocol.

 

Milla Jovovich, Paris, 2016 © Ellen von Unwerth

 

We look forward to seeing you soon.

AN INITIATIVE OF NYC & COMPANY.